Privacy Policy

Welcome to Tyger Capital Private Limited (TCPL). The domain name https://www.tygercapital.in (hereinafter referred to as "Website") is owned by TCPL, a company duly incorporated under the Companies Act 2013, having their registered office at Adani House, 56 Shrimali Society, Navrangpura,, Ahmedabad – 380009 , and Corporate office at 1004/05, Adani Capital Private Limited, One BKC, Bandra Kurla Complex, Bandra(W), Mumbai - 400051 (hereinafter referred to as “TCPL”).

For the purpose of this Privacy Policy, wherever the context so requires, the term "You" or "User" shall mean any natural or legal person including online and offline clients, and the term "We", "Us", "Our" shall mean TCPL.

We at TCPL acknowledge and accept that the personal details you provide to us are to be kept in strict confidentiality and used only in a manner beneficial to our customers. We consider our relationship with you invaluable and strive to respect and safeguard your right to privacy. We shall protect the personal details received from you with the same degree of care, but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination, or publication of this information. We will use your personal information to improve our services and keep you updated about our new products or information that may interest you. The information collected will be used in the spirit and context intended. Your information will be used by us to process your requests and fulfill our obligations.

We understand that your personal information is one of our most important assets. We store and process your information, including any sensitive financial information collected (as defined under the Information Technology Act, 2000), on computers protected by physical and reasonable technological security measures in accordance with the Information Technology Act 2000 and its Rules. If you object to your information being transferred or used in this manner, please do not provide your details on the Website.

To ensure the security of access to your personal information and transaction details, access to the secured zone of our website is restricted by a unique login ID and password selected by you. You should be careful in handling this information and ensure you do not reveal it to anyone. You should regularly change your password, as necessary. TCPL may share, sell, transfer, or license some or all of your personal information with another business entity for business activities, reorganization, amalgamation, restructuring, or other reasons. Once you provide your information to us, you authorize TCPL and its affiliates to use that information to provide various services concerning your transactions conducted on http://www.tygercapital.in.

Business WhatsApp

By subscribing to TCPL's Business WhatsApp alerts/notification services, you agree to receive personal notifications via WhatsApp, including portfolio holdings, alerts, partial and pending order transaction details, research recommendations, and new offerings on your registered mobile number with TCPL.

Responses you receive from TCPL's chat messenger are based on a program running at the back end. This program has been developed and regularly enhanced to handle queries. However, for any inappropriate answers, TCPL shall not be held responsible.

You agree not to hold TCPL or its agents liable for any direct, indirect, punitive, incidental, special, or consequential damages resulting from the use of or inability to use this service.

Alerts/Online Information

TCPL may send automatic and voluntary account-related alerts. You may customize, deactivate, or reactivate these alerts based on your preferences. Alerts will be sent to you electronically to your email address and/or mobile number as per your registration information. You agree to receive all communications from TCPL at the mobile number provided, even if registered under DND/NCPR regulations.

Collection of Sensitive Personal Data or Information

TCPL may collect personal information such as:

• Name, gender, residential/correspondence address, telephone number, date of birth, marital status, email address, or other contact information;
• PAN, KYC status, signature, and photograph;
• Bank account or other payment instrument details.

Information collected will be shared with KYC Registration Agencies (KRAs) and regulatory authorities solely for processing your requests and improving service quality. We may also share information with third parties to enhance service quality, ensuring confidentiality agreements are in place.

Communications

By using the Website or communicating with us electronically, you consent to receive communications from us periodically.

Log File Information Collected Automatically

If you visit our website just to browse, we gather and store certain information about your visit automatically. This information cannot identify you personally and includes details like browser type, operating system, and pages visited.

Cookies and Tracking Technology

We use cookies and tracking technologies to enhance user experience and analyze traffic patterns on our website. You may accept or decline cookies, and most web browsers automatically accept them.

Updating or Reviewing Your Sensitive Personal Data

You may request to review your sensitive personal data. TCPL will ensure that any inaccuracies are corrected.

Reasonable Security Practices

TCPL employs reasonable safeguards to protect your personal information but cannot guarantee complete security. You are responsible for maintaining the confidentiality of your account information.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

Changes to Our Privacy Policy

This policy may change from time to time. Changes will be posted on our website. Please visit regularly to stay updated.

Grievance Redressal

TCPL will act upon complaints regarding personal information as per applicable laws. The Grievance Officer will address complaints within one month.

Grievance Officer

Mr. Anurag Pandey, Head - Customer Engagement & Experience, Tyger Capital Pvt. Ltd., 1004/5, C-Wing, One BKC, C-66, G Block, Bandra Kurla Complex, Mumbai- 400051

Email: escalations.tcpl@tyger.in

Contact No.: 022-62827068 (Timings: 10:00 AM to 5:00 PM, Monday to Friday)